Shipping policy
Shipping Policy
Shipping & Delivery
We process and ship orders within 1–3 business days after payment has been received.
Estimated delivery times:
- Germany: 10-30 business days
- Europe: 10-30 business days
- International orders: 10-30 business days
Please note that delays may occur in exceptional cases due to high demand, holidays, or shipping carriers.
Shipping Costs
Shipping costs are clearly displayed during checkout before the order is completed.
Free shipping may be offered on orders above a certain value.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us immediately at:
We will work quickly to find a suitable solution.
Incorrect Shipping Address
Please ensure that your shipping address is correct before completing your order. We are not responsible for delivery issues caused by incorrect address information provided by the customer.
Customs & Import Duties
International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.
Contact
If you have any questions regarding shipping, feel free to contact us anytime:
Jadon Vogl
Email: jadon.vogl@outlook.de
Phone: +49 170 3377285